Penray is committed to protecting your personal data. This Privacy Policy sets out how Penray uses and protects the information that you give us when you use this website. This policy may change from time to time, so check this page periodically to ensure that you are happy with any changes.
What do we collect?
Users may choose to submit inquiries on this website, in which case we will collect your name, address, email address, phone number, and content of your inquiry. Users who elect to receive communications from Penray, will also be asked for their name and email address.
Use of Cookies
Cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies are useful because they allow us to improve your online user experience and provide us with feedback on how visitors use the website.
For all users who visit the site, Google Analytics will capture data about how the visitor navigates our site. Google Analytics uses cookies to collect user information on an anonymous basis, including the number of visitors to the sites, from where visitors have come to the site, and the pages they have visited on our site. Click here for an overview of privacy relating to Google Analytics.
For users who enter data on to the site, our website platform will create cookies, which will be stored by our website provider. The cookies will not reveal your personal information. They will allow the website to recognize you as a returning user so that you will not have to reenter your credentials. It will also allow us to track website usage and be used for reporting purposes. These cookies will expire, and the data will be destroyed, after two weeks.
How do we use the information we gather?
We require this information to provide you with access to our website and to enable us to provide an excellent customer experience when responding to customer inquiries.
- Communicating with users regarding any inquiries made.
- Communicating with users about our business, promotions, new products, special offers, or other information that we think users may find interesting.
- Maintaining internal records.
- Improving our products and services, including this website.
- Fulfilling user requests.
- Troubleshooting website issues.
Where required by law, we will obtain your consent before using any personal data that we collect online for marketing purposes. For purpose of EU compliance, we have a legitimate business interest in collecting and using personal data to respond to customer requests
How do we protect the data we receive?
To reduce the risk of unauthorized access or disclosure of the limited personal data that we use or store, we employ suitable physical, electronic, and managerial procedures to safeguard and secure the data. For example, data is shared only with those who have a need-to-know to accomplish one of the tasks in the section above. We also rely on third-party experts to protect your personal data. Find more on those third parties in the next section.
With whom do we share the data?
We do not sell, trade, or otherwise transfer to outside parties the data we collect on this website. We do, however, enlist the help of trusted third parties who assist us in operating our website, conducting our business, servicing customers, or communicating with users on our behalf, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
The third parties who we have entrusted with data collected on this website and who are contractually obligated to protect it include, but are not limited to and may change from time to time, our:
- Web platform provider
- Website provider
- Marketing service provider
Lastly, after executing a confidentiality agreement, we may share or transfer your personal data to a third party if PLZ or its subsidiaries enter (or prepare to enter) into a business transaction such as a merger, acquisition, reorganization, or sale of some or all of its assets.
Controlling your personal information
Users in certain jurisdictions have the right to seek access to their personal data, seek correction or erasure of personal data, restrict our use of their personal data, object to our use, or request data portability. Please contact us if you wish to exercise any of these rights. To make such a request, email customerservice@penray.com.
Persons under the age of 13
Our website, products, and services are all directed to adults. We do not knowingly collect or allow the collection of personal data from persons under the age of 13. If you are the parent or guardian of a person under the age of 13 and believe that the person has provided personal data to us, please contact us at customerservice@penray.com.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the Privacy Policy applicable to the website in question.
Your Consent
Where permitted by law, your use of the website constitutes consent to this Privacy Policy.
Changes to our Privacy Policy
We may update this Privacy Policy by posting a new version on our website.