Privacy Policy

THE PENRAY COMPANIES, INC. PRIVACY POLICY

The Penray Companies, Inc. is committed to protecting your privacy and complying with applicable data protection and privacy laws. We hope that this Privacy Policy (“Policy”) helps you understand what kind of information we collect in connection with our products and services and how we process such information. Throughout this Policy the term “personal data” means information relating to an identified or identifiable individual (i.e. a natural person). “Penray” refers to The Penray Companies, Inc. (also referred to as “we”, “us”, or “our”).

This Policy applies to personal data collected in connection with products and services offered by Penray or from other interactions with us where a link or other reference of incorporation to this Policy is made, for example, in connection with our products, websites (also including mobile applications), other types of services offered by Penray typically in electronic form, as well as other services such as customer care and warranty services, customer events, or promotions and campaigns.

We may provide additional or amending privacy information in connection with a particular Penray product or service. Such information prevails over this Policy to the extent of any conflict. Our products or services may contain links to other companies’ websites and other third party services that have privacy policies of their own. We recommend that you read the privacy policies of such services. Penray is not responsible for the privacy practices or contents of any such services.

By using the relevant website /or by submitting personal data to Penray/or by clicking “I Agree”, depending on the website, service, or application you are using, you express your consent and agreement to the processing of your personal data in the manner provided in this Policy. If you do not agree with this Policy, please do not use this website, or provide Penray with your personal data, or do not grant your consent otherwise.

DATA COLLECTED:
We collect your personal data typically when you make a purchase, use or register into our services, enter into a sales promotion or otherwise interact with us. We endeavor to collect personal data only with your knowledge or consent. Below are examples of the categories of data collected.

Technical Information.
For the most part, you may visit our websites or use our products or services without having to tell us who you are. However, certain technical information is normally collected as a standard part of your use of our services. Such information includes, for example, your IP-address, access times, the website you linked from, pages you visit, the links you use, the ad banners and other content you viewed, information about your devices and other such technical information your browser provides us with or as may be otherwise collected in connection with certain products and services. When you use our services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile subscription number, may be transmitted to us by the telecommunications operator as a standard part of that communication. Please also see the section “Use of Cookies and Web Beacons” below.

Information you provide us with.
When you register for our services, make a purchase, enter a sales promotion or otherwise interact with us, we may ask you to provide us with information such as your name, email address, street address, as well as user names, passwords and other such credentials that are used to authenticate users and to validate their actions or that may be needed to provide you with the products and services you have requested or to communicate with you, as well as information uploaded by you such as location, route information, pictures etc.

We may collect training data.
Demographic information, for example, your age, gender, postal code and language preferences. We may also collect other information you provide, such as your consents, preferences and feedback, information relating to your devices and other such information you provide us with. Please note that certain non-identifiable information collected from you may become personally identifiable when you provide us with your personal data. We may also obtain, in accordance with applicable law, some personal data from list-rental companies and other such publicly available sources.

Your transactions with us.
We collect or ask for information relating to your purchase and/or use of our products and/or services and your other interactions with us. Such information may include, for example, details of the queries or requests you have made, the products and services provided (including delivery details), financial details (including payments made, credit card details, billing address, credit checks and other such financial information), details of agreements between you and Penray, records of contacts and communications, information and details relating to the content you have provided us with and other such transactional information. We may, in accordance with applicable law, record your communication with our customer care or with other such contact points. Certain services may involve the use of your location data. However, use of your location data for such services is subject to your prior consent, for each service.

The Purposes For Which We Process Your Personal Data.
Penray processes your personal data for the purposes described in this Policy and/or any additional service specific privacy information. Please note that one or more purposes may apply simultaneously.

Provision of products and services.
We may use your personal data to fulfill your requests, process your order or as otherwise may be necessary to perform or enforce the contract between you and Wilson, to ensure the functionality and security of our products and services, to identify you and to prevent and investigate fraud and other

Development of products and services.
We may use your personal data to develop our products and/or services. However, for the most part we only use aggregate and statistical information in the development of our products and services. We may also use your personal data to personalize our offering and to provide you with service more relevant to you. We may combine personal data collected in connection with your use of a particular Penray product and/or service with other personal data we may hold about you, except where such personal data was collected for a different purpose. We may create aggregate and statistical information based on your personal data.

Communicating with you and marketing.
We may use your personal data to communicate with you, for example, to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may use your personal data for marketing or research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we may offer. Also, some of our products and services may be used to promote products and services of other However, Penray does not disclose your personal data to such companies or any other company for marketing purposes without your prior consent.

Sharing Your Personal Data
We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.

Consent.
We may share your personal data to third parties not mentioned in this document only if we have your consent to do so. Your consent may, depending on the service, be implied or express. For example, if you submit and publish your own personal data to our user communities, such actions will be construed as you granting your consent to such processing.

Mandatory disclosures.
We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties, for example, to law enforcement agencies in the countries where we or third parties acting on our behalf operate. We may also disclose and otherwise process your personal data in accordance with applicable law to defend Wilson’s legitimate interests, for example, in civil or criminal legal proceedings.

Mergers and Acquisitions.
If we decide to sell, buy, merge or otherwise reorganize our business, this may involve us disclosing personal data to prospective or actual purchasers and their advisers, or receiving personal data from sellers and their advisers.

Collecting the Data of Minors.
Penray does not seek to collect any information from or engage in any transactions with persons under the age of 16. Our databases may nevertheless contain personal data of children under 16 due to the fact that it is not always possible to determine precisely the age of the user. We reserve the right to block the service from any person who is under 16 years of age. Penray’s policy is to request that minors (the legal age of majority and therefore the age of minors is determined by local law where you reside) do not make purchases or engage in other legal acts on our products and services without the consent of a parent or legal guardian, unless otherwise permitted by applicable law. 

Data Quality.
We take reasonable steps to keep the personal data we possess accurate and up-to-date and to delete out of date or otherwise incorrect or unnecessary personal data.

As certain Penray products and services may allow you to manage your profile, we encourage you to access your personal data from time to time to ensure that it is correct and up-to-date. Please remember that it is your responsibility to provide us with correct details as well as to update the personal data you have provided us with in case of any changes.

Security.
Penray takes reasonable technical and organizational information security measures to prevent and minimize such risks associated with providing personal data. Such measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors and other technically and commercially reasonable measures to provide appropriate protection for your personal data against unauthorized use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction to your personal data.

Cookies.
The Web Site uses “cookies”, a technology that installs a small amount of information on a Web Site user’s computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. For example, the information provided through cookies may be used to recognize you as a previous user of the Web Site, to offer personalized Web page content and information for your use, to track your activity at the Web Site, to respond to your needs, and to otherwise facilitate your Web Site experience.

Your Rights.
In case you wish to know what personal data we hold about you or you wish to replenish, rectify, anonymize or delete any incomplete, incorrect or outdated personal data, or you wish us to cease processing your personal data for the purpose of sending promotional materials or direct marketing or for the performance of market research or on other compelling legal grounds, you may, as appropriate and in accordance with applicable law, exercise such rights by contacting us through the contact points referred to below. In some cases, especially if you wish us to delete or cease the processing of your personal data, this may also mean that we may not be able to continue to provide the services to you.

Please note that Penray may need to identify you and to ask for additional information in order to be able to fulfill your above request. Please also note that applicable law may contain restrictions and other provisions that relate to your above rights.

Your California Rights.
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.

California customers may request further information about our compliance with this law, or request the information identified above, by contacting us via ph. 800.323.6329 or using this form unsubscribe. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail form.

The Controller of Your Personal Data and Contact Details.
The Penray Companies, Inc, located at 440 Denniston Court, Wheeling, IL 60090, United States, is the controller of your personal data. In matters pertaining to Penray’s privacy practices you may contact us via ph. 800.323.6329 or unsubscribe here.

Changes to This Privacy Policy.
Penray may from time to time change this Privacy Policy or change, modify or withdraw access to this site at any time with or without notice.

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